Analysis of Key Factors for Improved Customer Experience, Engagement, and Loyalty in the E-Commerce Industry in Indonesia
Authors: A Felix, GD Rembulan
Venue: Aptisi Transactions on Technopreneurship (ATT) 5 (2sp), 196-208, 2023
Scopus Q1 & SINTA 1. Relevan dengan e-commerce, customer experience, engagement, dan loyalty di Indonesia.